Our Policies
At ArComPlus Printing, we value the trust of our customers and are committed to protecting your information while providing high-quality printing and design services. By using our website or placing an order with us, you agree to the following terms and policies.
Copyrighted Materials
Arcom Plus takes copyright laws very seriously and will not reproduce anything we are aware is copyrighted without express written consent from the copyright holder. We are not responsible for obtaining permission to reproduce logos, trademarks, and copyrights. By agreeing to print any artwork submitted, we will not be held liable for any copyright or infringement issues under any circumstance.
Turnaround Time
On average, we turn orders produced fully in-house in about 5 business days. If you need something sooner than that, please let us know during the ordering process and we'll do our best to meet your needs. Note that a rush charge may be applied if we have to put other customers jobs on hold to meet your deadline.
Proofing Responsibilities
Consistent with printing trade practices, Arcom Plus requires customer approval of artwork we prepare prior to print production. Arcom Plus is not liable for any errors nor reprinting costs after artwork approval is obtained from, or the right to proofread is waived by, the customer or the customer's representative. Arcom Plus is not responsible for the quality nor accuracy of artwork provided by the customer.
Past Due Invoices
Invoices not paid within terms are subject to a late charge at the highest rate permitted by law. Eagar Enterprises Fayetteville, LLC DBA Arcom Plus shall be entitled to recovery of amount due plus reasonable costs of collection, including attorney's fees and court costs, if payment is not made within term.
Annual Shop Closure
In observance of the holiday season, Arcom Plus will be closed each year from Christmas Eve through New Years Day. For the specific dates each year, refer to the banner that will be displayed on the Home page beginning in early December. Please plan your orders accordingly.
Artwork Requirements
Generally, submitted artwork should be in a PDF format that is dimensionally sized the same as the final product. Artwork that needs to print to the very edge will require additional bleed. All artwork should target the CMYK color system. If the file is too large to email, you can share it with us via OneD rive, Google Drive, etc.